Terms and Conditions

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that.

• He/she has read these terms and conditions and has the authority to and does agree to be bound by them.
• He/she consents to our use of information in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements).
• He/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services.
• He/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.

To make a booking, you must complete the booking confirmation pages on our website. To confirm your reservation, you must pay the appropriate deposit (or full payment if booking within 12 weeks of departure).

We reserve the right to return your deposit and decline to issue a booking confirmation at our absolute discretion. If we are unable to accept your booking or there is any reason why we are unable to process your booking we shall return your payment immediately..

The balance of the holiday price must be paid 12 weeks prior to departure or at the time of booking if within 12 weeks. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 2 below will become payable.

These Booking Conditions and any agreement to which they apply are governed in all respects by Greek law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of Greece only.

If you or a member of your party needs to cancel your confirmed arrangements, the party leader must immediately advise us by e-mail: . Your notice of cancellation will take effect when it is received at our company. As we incur costs from the time we confirm your booking, we will levy the following cancellation charges:

• 84 days or more loss of deposit
• Between 83 days and 57 days 40% charge
• Between 56 days and 36 days 60% charge
• Between 35 days and 29 days 70% charge
• Between 28 days and 22 days 80% charge
• Between 21 days and 15 days 90% charge
• Between 14 days and departure date 100% charge

We reserve the right to alter the prices of any of the villas shown on our website.
Special note: changes and errors sometimes occur. You must check the price of your chosen arrangements at the time of booking.

Important note: the information and prices shown on this website may have changed by the time you come to book your arrangements. Although we make every effort to ensure the accuracy of the information and prices at the time of publishing, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen arrangements with us at the time of booking.

Should you have a problem on your stay,must be reported to US in writing as soon as possible.

Compensation payments will only be considered where it is proven that any reported problem had a prolonged or significant impact on the enjoyment of your stay in the villa.It is not acceptable to make a complaint after you go home.

It is therefore extremely important that if you have a complaint that is seriously affecting your stay you must make our Team aware of your concerns as soon as possible.

If you wish to pursue your complaint on your return to your country , then all complaints must be made in writing through the party leader, and no other members of the party, to our company within 7 days of your departure of the villa: . Any claims made more than 21 days after your departure date will not be considered.

The upper limit on claims is — per person and — per booking form. The scheme doesn’t apply to claims which are solely in respect of physical injury or illness or their consequences.

We reserve the right in our absolute discretion to terminate your staying if your behaviour is likely, in our opinion or that of our employees,to cause distress, damage, annoyance or danger to our employees or to any third party, or our property. We will impose full cancellation charges and will not give any refunds. Furthermore, we will be under no obligation whatsoever to pay you compensation or cover any costs you may incur as a result of having to make alternative arrangements. We reserve the right to refuse any bookings that we think will be a nuisance to US.

Please note that there is local siesta or residential noise pollution level regulations in force, between set hours.

Any uncivil activities or disruptive behaviour may result in further action.

Our villas may not be ideally suited for clients with disabilities although some are more suitable than others. If you have a disability and need specific answers to specific questions, we must be pre-advised via email: . When making a booking please ensure that you have selected the villa suitability check option during the booking process and one of us will contact you to discuss your specific requirements. On receipt of your invoice please check that we have included your requirements. We are unable to take any responsibility for the lack of suitable facilities without knowing your requirements.

If you wish to make a special request, you must do so prior to completing the booking confirmation pages or within a reasonable amount of time thereafter.

We will try to pass any reasonable requests on to our Team but we cannot guarantee that requests will be met. The fact that a special request has been noted on your confirmation invoice or any other documentation, or that it has been passed on to us is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed. Please note we accept no liability for any item/arrangement not confirmed on our invoice.

All single sex and/or young parties will be charged a Security Deposit (for full details see Useful Information / Breakages – Villa Conditions on this website), which will be included on your confirmation invoice.

All the names of those persons staying at the villa overnight during the villa rental period must be given to our Company before arrival and those names must match those included on the final confirmation invoice. Furthermore, our Team must be informed of any additional people staying at the villa overnight and you may have extra charges incurred. The number of people staying at the villa must not exceed the maximum number as shown on our website. Our Company will ask any person to leave the villa in a case of non-compliance.

(e) Commercial Use Not Permitted

Please note that our villas are provided for leisure and holiday purposes only. Sub-letting, sharing, assignment or reselling of our villas or otherwise using our villas for any commercial purpose (including, without limitation, for yoga or wellness retreats) is not permitted. Additionally, should any large gathering of people other than those noted on our invoice take place (e.g. a party or wedding reception) we must be informed about it at the time of booking. If we can accommodate this, you may be charged an extra cost for cleaning / maid service and a refundable security deposit may apply. We reserve the right to refuse your booking should we not be able to accommodate your request, or if the booking has already been confirmed, cancel the booking in which case our standard cancellation charges shall apply.

Our villas are let for holiday purposes only and commercial activities may only be carried out with our explicit written approval or a signed commercial agreement between you and us. Any arrangements made by you for any commercial activities and or/excursions, without our explicit written permission or a signed commercial agreement in place, will form no part of your reservation with US. Furthermore, WE reserve the right to terminate your booking, without liability, should we find out about any commercial use made of our villas without our permission.

The villas are booked for normal holiday use only and pets/animals are not allowed.

We reserve the right to amend the price at any time and correct errors in the prices without previous notice.

Make sure you know the depths of the pool by checking the details listed on our website and on the pool profile diagram in the Villa Manual. Please also observe the depth markers on the pool surround.

Please observe our strict no diving policy.

Do not run around the pool side, this especially applies to children with wet feet. Some areas may be slippery when wet.

Do not go out of your depth and know your own limits.

Do not swim if you cannot see the bottom of the pool. If this is the case contact us as soon as possible. Heavy weather or thunderstorms can cause pools to turn cloudy. Cloudiness can also be caused by excess suntan oil, especially when non water proof types are used. Please remember that use of the poolside shower before swimming can help to keep the pool clean. Children and fair skinned people should wear a hat and T-shirt whilst in the pool as harmful ultra violet rays can penetrate water up to a depth of 1.5m and are reflected off the water surface.

Beware of slippery surfaces, drainage channels or raised edges.

Always supervise children and non-swimmers in and around the pool area.

Avoid swimming if you have been drinking alcohol, especially late at night. Do not swim within 2 hour of eating – it can be fatal.

Chlorine is a natural bleaching agent.The more the pool is used and the warmer the weather, the more chemicals are required to keep swimming pool water safe to use.This can react with certain fabrics and dyes used on them, causing them to lighten or discolour.Our company does not accept any responsibility for any damage caused to client’s property ,whilst complying with our contractual obligations to ensure your swimming pool remains safe to use.

We would also advise that certain colours of blonde hair may also develop a green tinge.This reaction is natural and does not mean the chemical balance of water is incorrect. Please ensure you rinse your hair thoroughly in fresh water after using the pool.

Please be very careful with windows, especially full length glass patio doors. The glass may not be toughened and occasionally, in a strange environment, accidents occur more easily than they can do so at home.

Children are natural curious where there are lots of things and areas to explore.

Endure your children are not left unsupervised at any time and be especially careful with balconies, swimming pools and other potentially dangerous areas such as stairs.

PARENTS ARE RESPONSIBLE FOR THE ACTIONS OF THEIR CHILDREN AT ALL TIMES.